Customer Feedback
Stop wasting time on things nobody wants
Focus your product strategy on what your customers really need
with our powerful user feedback tools
Collect product feedback with two powerful tools
Start collecting ideas, feature requests, and suggestions from customers in minutes with a customized portal and in-app widget: your logo, your language, your branding.
Branded customer portals
A central hub to collect general feedback – and to find out what customers want before you build it. Host the portal on your own site and make it your own, from logo to brand colors. With editable text, you can swap in the language your customers speak too.
Website and in-app widget
A quick, no-nonsense tool to get feedback from your customers while they’re on your website or using your product.
Let’s talk about opportunity cost
Would you rather spend time and money working on one customer or build a solution that scales across thousands of customers? Great product companies get to the heart of the problem and build solutions that work for many, not just one.
With the Customer Feedback Portal, you can talk to your customers and understand what you’re saying “yes” to. Then build with confidence.
Track feedback by user and company
Keep track of where feedback is coming from – including both individual and company – so you can see who is asking for what.
Pinpoint ideas that are popular with your customers
Open up the Priority Chart to spot the product ideas that your customers want the most.
Float new product ideas
Turn to your customers for early validation – share up to 9 product ideas here to find out what they think.
Contact your customers to close the feedback loop
Deliver and follow up fast. Grab the list of customers who asked for the product idea in ProdPad and send them the good news!
