Articles by Liz Love

Product management thrives on being able to get customer feedback from all kinds of sources, especially customers. So it’s important to create feedback channels through customer-facing teams, which can capture…

Once upon a time – as a young, naive product manager – I used deadlines on my roadmap. It seemed like the right thing to do, but actually, it caused…

So often, as product managers, it can feel as though customer complaints are thrown over the wall to us in the form of unvetted feature requests and other prescriptive solutions.…

As companies shift away from timeline roadmaps towards outcome-based decision making, product managers are coming to rely on product operations to give them the tools and data they need to…

In product management feedback is everything, and your customer feedback process helps define the "Why” and "What" to build next.

Find out how customer feedback loops help us build the right thing, introduce psychological safety, and to ensure we resonate with the market.

I was on a call with a customer the other week and they asked how big and how detailed they should make their roadmap presentation. How much information did I…

Whether you’ve been writing user stories for years or are new to the game, these five tips will help your team work smarter and build better.

The job of a product manager is to discover market problems, and then define what should be built within their product to solve these problems. Their goal is to improve outcomes for the people who use their product. They must identify those ideas that should provide value for the business, and then help the rest…